Zia U. said: December 20, 2012 12:04 pm PST
I've always dreaded mattress shopping. I've tried all the brand stores, and have always been disappointed after spending way too much on mattresses that just don't hold their value.
Fast forward to Burlington mattress. I visited the store in South Kansas City, on 103rd street. Wow, what a difference! Cassy was extremely professional and helpful. She let me take my time in a no-pressure, no-rush fashion to choose my mattress. I ended up using the "comfort-guarantee" for a firmer one later on. No issues whatsoever. I am thrilled with the value I received and my new bed. The delivery guys were awesome as well. They are timely, efficient, and courteous. They even delivered a mattress to me in blizzard-like conditions on time, and with no mess.
Visit Cassy at the 103rd location if you're in Kansas City and you will not be disappointed. I am just thrilled with the service and value I received.